Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Account management tools
Use our free online account management tools and forms to manage your account quickly and easily.
Help & Support
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Outages & Emergencies
If a life is in danger, call 000 directly
See bills and statements in aurora+
Need to find a previous bill?
In the main menu of aurora+, select 'Bills and transactions' to show you a list of your previous bills since your aurora+ account started. These can be downloaded in PDF form.
You'll receive your statements via email, also.
The statement will outline your account balance at the time the statement was created. It will also display an overview of your energy usage for the month.
If your balance is in debt, you will have 14 days to make a payment and increase your account balance. Fees may apply for late payments. - see our 'Pre Pay' page
Having trouble finding an older bill? If you can’t see a historical bill in aurora+ our local team can help! Contact us online here or call our customer service team on 1300 132 003, Monday to Friday from 8am – 6pm.