Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
If a life is in danger, call 000 directly
Your aurora+ usage data is updated each day and your previous days usage should be available to see by midday.
Sometimes things like communications issues, bad weather, or technical issues can cause a delay. If your usage is more than 2 days delayed, contact us via the contact us link, located in the hamburger menu on the top right of your aurora+ screen.
Although your meter records your usage in 15 minute intervals, your meter only sends us your data once at the end of each day.