All PAYG customers
will be having their meters replaced, as the technology that sits behind them will no longer be supported from December 1st.
If you're a PAYG customer you must choose a new product now, and in most cases the installation will be at no cost to you.
You can change to another product in the future if the way you use energy at home changes.
You can complete your transfer to a new energy product quickly and easily here online.
Use your property ID number which is listed in the letter or email we have sent you.