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If a life is in danger, call 000 directly
The life support concession is a daily discount for customers who use an approved life support system or who live with someone who uses one. This concession can only be claimed once for your primary place of residence, however, if you have more than one life support device you may be able to claim the discount for each eligible device.
The approved devices and rates per day are:
Oxygen Concentrator | 131.091¢ |
Peritoneal dialysis machine | 97.262¢ |
Haemo-dialysis machine | 97.262¢ |
Chronic positive pressure & airways regulator | 46.516¢ |
Continuous positive airways pressure machine | 46.516¢ |
Respirator (iron lung) | 173.377¢ |
Combination oxygen concentrator and chronic positive pressure and airways regulator | 177.607¢ |
Phototherapy machine | 247.035¢ |
Left ventricular assist device | 46.516¢ |
Nebuliser machine (mains powered only) | 13.146¢ |
To apply for this concession, please complete the Application Form (PDF)