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Outages & Emergencies
If a life is in danger, call 000 directly
Life Support
If someone in your home depends on life support equipment, let us know.
We'll make sure it's listed on your account and that the distributor, TasNetworks, knows as well as your metering provider. You may also be eligible for a concession, depending on the type of life support equipment you have.
You are classified as being life support dependent if you depend on any of the following life support equipment:
- Oxygen concentrator
- Intermittent peritoneal dialysis machine
- Kidney dialysis machine
- Chronic positive airways pressure respirator
- Phototherapy equipment
- Ventilator for life support
- Any other equipment (whether fuelled by electricity or gas) that a registered medical practitioner certifies is required for life support, or a medical condition which requires continued supply of electricity and/or gas.