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If a life is in danger, call 000 directly
The medical cooling or heating concession is a daily discount if you have, or live with a person who has, a medical condition that requires cooling or heating of your home (principal place of residence) in order to manage that condition. The current concession is 52.975 cents per day. The electricity account holder must have an eligible Pension Concession Card or Health Care Card to qualify for the medical cooling or heating concession.
To apply for this concession, please complete the Application Form (PDF).
To find out more about any of these concessions: