Chief Executive Officer - Rebecca Kardos
Rebecca joined Aurora Energy in February 2014 as CEO-Designate in anticipation of the retail business commencing on 1 July 2014. Rebecca was General Manager Retail at Synergy (Western Australia) with overall responsibility for some one million residential and non-contestable small-to-medium business customers. Prior to this, Rebecca held senior positions within the utilities sector in Australia and New Zealand, including General Manager Retail with the Power and Water Corporation in the Northern Territory.
Rebecca holds a Masters of Business Administration and a Bachelor of Computer Science, and is a member of the Australian Institute of Company Directors.
Aurora Energy’s shareholders appointed Rebecca as a director in November 2014.
Chief Operating Officer – Grant Russell
All customer operational activity is managed under one division to ensure consistency in delivering high quality customer outcomes – whether it’s for electricity, gas or Aurora PAY AS YOU GO. This includes responsibility for the key customer touch points of connections, billing, payments, market interactions, inbound and outbound contacts, online services, sales, energy purchasing, advance meter program, collections and supporting vulnerable customers (via our Your Energy Support (YES) Program). This business model enables the focus to be on the provision of a consistent application of customer service standards and keeps customers at the heart of everything we do.
Grant Russell brings 14 years’ experience in the contestable energy market and holds qualifications at Masters level.
General Manager Commercial Services – Kane Ingham
The Commercial Services unit is responsible for undertaking the financial, corporate affairs, regulatory, and strategy functions for Aurora Energy. The unit completes activities such as strategy development, financial planning and analysis, financial accounting, energy and network settlements, corporate and energy compliance, communications, stakeholder relations, and community engagement.
Kane Ingham has been at Aurora Energy since 2008 and has experience in a range of areas including finance, strategy and project management. Kane holds a Bachelor of Commerce (Finance and Accounting) and is a member of the Institute of Chartered Accountants and the Governance Institute of Australia.
Manager People and Performance – Michelle Brooks
The People and Performance unit is responsible for human resource strategy, culture and change management, recruitment, employee relations, remuneration and benefits and organisational development across Aurora Energy.
Previously, Michelle Brooks was People Manager for Aurora Energy’s Corporate and Energy Business Divisions. Prior to joining Aurora Energy, Michelle was Employee Relations Manager at Norske Skog Pty Ltd, and Assistant HR Manager at Tassal Operations Pty Ltd. She holds a Bachelor of Commerce.
Company Secretary/General Counsel – Oliver Cousland
Oliver was appointed Company Secretary from 1 January 2016. Oliver is a lawyer with 14 years’ experience in private practice and as an in house legal adviser in Australia and the United Kingdom. Oliver joined Aurora Energy in 2014 and his responsibilities include management of the Governance and Business Services unit which is responsible for legal services, risk and compliance, internal audit, procurement, board secretariat and corporate governance functions.
General Manager Marketing and Products - Mel Percival
The marketing and product team is responsible for developing new practical products and services to help meet our customers’ needs now and in the future and developing communications that engage with our customers.
Mel joined the Aurora Energy team as General Manger Marketing and Product in September 2017. Mel has over 14 years’ experience in senior executive positions in both private blue chip companies and government, most recently as the General Manager Corporate Affairs and Airlines for Hobart Airport and National Marketing Manager for Tourism Tasmania. Mel has also held senior positions in the Tasmanian State Government and Telstra Corporation and is a member of the Australian Institute of Company Directors.
Chief Information Officer - Shaun Weber
The Systems team is responsible for the planning, managing and delivering a commercially prudent, robust and fit for purpose information, communications and technology (ICT) environment that meets the organisational needs of Aurora Energy and enables timely delivery to corporate outcomes.
Shaun was appointed Chief Information Officer in March 2018 and has more than 30 years’ information technology experience across financial, public sector and utility organisations including 15 years with a global IT services company.
Across his career, Shaun has held senior leadership roles in service delivery, ICT operations and contract & supplier relationship management.