Quick Answer

Aurora Online used out of date technology which we could no longer support securely. Because of this Aurora Energy made the decision to cease its operation to ensure our customers' information remained safe. We had hoped to have all of our online improvements live before Aurora Online ended, however, due to system issues related to its age, this was not possible.

You can still manage your account online, check out our current online account management options by clicking the 'read more' button.