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Translated payment help

Support in your language

 If you're struggling to pay your bill, there is support available. See our helpful payment and energy advice translated into Arabic, Burmese, Nepali, Persian, Spanish, Simplified Chinese, Oromo, Hindi, Amharic and Tigrinya. 

If you need a translator, contact the Translating and Interpreting Service (TIS) 13 14 50

 

Payment support flyer:

English Tigrinya
Arabic  Spanish
Burmese  Simplified Chinese
Nepali Oromo
Persian Hindi
Amharic